Delivery and Payments
Last Updated: 26/11/2024

At EzeeAds.online, we aim to make the process of purchasing and receiving your bespoke social media designs as smooth as possible. Below you’ll find information about our delivery process and payment options.

Shipping/Delivery Information

Delivery Time:

Once you’ve placed your order and provided the necessary customisation details (such as logos, content, and contact information), our design team will begin working on your personalised ad. We aim to deliver your final design within 3 working days, though we often complete orders sooner.

Delivery Method:

All orders will be delivered digitally via email or through the Website. You will receive an email notification once your design is ready. There are no physical products, so no shipping fees apply.

Revisions:

Each design includes one revision if needed, which must be requested within 7 days of receiving the initial design. We will work promptly to implement the requested changes and deliver the revised design.

Payment Information

Payment Methods:

We accept a variety of secure payment methods, including:

• Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
• Other payment methods as indicated on the Website during checkout.

Payment Process:

All payments are processed securely at the time of purchase. Full payment is required before our design team can start working on your custom project. You will receive an invoice or receipt via email once payment has been completed.

Refunds:

Due to the bespoke nature of our services, we are unable to offer refunds once the customisation process has started. However, if there are any issues with your design or if it does not meet the brief you provided, please contact us and we will review your request. We may offer a revision or an alternative solution where appropriate.

Contact Us

If you have any questions regarding your delivery or payment, please get in touch with us:

Email: support@ezeeads.online